When we refer patients to hospitals and other services, the referral is administered by the local NHS in a referral management centre. The referral management centre is responsible for allocating your referral to other services booking your appointment and normally sees full information about the referral, including any confidential information.
How we manage referrals is set out here Referrals
If we are referring you to other services and you feel there is information you wish to withhold from the referral management centre please inform us as soon as possible.
If you experience problems with the referral management centre or wish to discuss its role further please contact the Patient Advice and Liaison Service (PALS) on 0845 650 0303.